Privacy Policy

Last updated: May 2026

WeXplorers – The Free Souls, a venture of Himalayan Tourism Services LLP, respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you book our services or use our website.

1. Information We Collect

We collect only the information necessary to provide our travel services:

Personal Details: Full name, age, gender, nationality, contact number, email address, and residential address.
Government ID: Aadhaar, Voter ID, Passport, or equivalent for permits and legal compliance.
Medical Information: Medical fitness certificate and any health conditions relevant to high-altitude travel.
Emergency Contact: Name and phone number of a family member or emergency contact.
Booking Information: Travel dates, chosen package, group size, and special requests.
Website Usage Data: Pages visited, time spent, and browser type (collected anonymously via standard website analytics).

2. How We Use Your Information

To process bookings and confirm participation
To obtain inner-line permits and other travel permissions
To communicate trip updates, itinerary changes, and safety instructions
To comply with government and border-area regulations
To improve our services and respond to enquiries
To send occasional promotional offers (only with your consent)

We do not sell, rent, or trade your personal information. We may share it only with:

Government authorities (for permits, border clearance, or legal compliance)
Accommodation providers and transport operators (strictly for service delivery)
Legal or regulatory bodies if required by law

We never share your data with third parties for marketing purposes.

4. Data Security

We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessible only to authorized personnel.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this is up to 3 years after your journey.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Withdraw consent for promotional communications at any time

To exercise any of these rights, please contact us at Info.wexplorers@gmail.com.

7. Cookies

Our website may use basic cookies for functionality and analytics. You can control cookie preferences through your browser settings. We do not use tracking cookies for advertising.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of these external websites.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact Us

If you have questions about this privacy policy or your data, please reach out:

WeXplorers – The Free Souls
A Venture of Himalayan Tourism Services LLP
Pithoragarh, Uttarakhand – 262501
Email: Info.wexplorers@gmail.com
Phone: +91 81940 20175